Infographic: Extended Enterprise Training Program Roadmap

Dramatically Improve Training's Impact by Incorporating Performance Metrics

Extended enterprise learning has come a long way in the past decade. It wasn’t that long ago that many organizations didn’t feel it worth their while to train their extended enterprise (e.g. resellers, distributors, suppliers, customers, etc.).

Training managers are constantly focusing on how to get the most value out of their extended enterprise training program, but most are only measuring activity, not impact.

A training program that incorporates performance metrics focuses on impacting the bottom line. They go beyond simply acquiring knowledge to include skill proficiency and knowledge sharing.

We created an extended enterprise training program roadmap that categorizes training programs into eight categories, in order of impact.