The Latitude Learning Support team has launched its new Live Chat feature. All administrators with access to the Customer Portal can log in and initiate a real-time chat session with a customer service representative. Live Chat allows for fast, friendly service during our normal support hours. 

Benefits include:

• Chat Support is generally available 9 a.m. – 7 p.m. US Eastern Time (outside of holiday periods)
• Get answers to quick questions; help with troubleshooting issues; LMS tips and tricks
• Every chat session is saved as a support request ticket, which can be reviewed and managed through the same Customer Portal
• Receive a copy of the chat transcript to your registered email address
• Enjoy easy file sharing, and more!

If our support staff misses your chat request, please feel free to submit a message, and the team will follow up with you shortly.



Thanks again for your valuable feedback and input into ongoing enhancements to the LMS. For additional information regarding these and other capabilities, please contact us at Support@LatitudeLearning.com.