Web-Based Certification System for Medical Board
| The American Board of Emergency Medicine, a medical specialty certification board, certifies emergency physicians and manages a formal Maintenance of Certification (MoC) process for emergency physicians who meet its educational, professional standing, and examination standards. |
Business Need
Increasingly, the American Board of Emergency Medicine (ABEM) had begun using technology and the internet to streamline processes associated with its Emergency Medical Continuing Certification (EMCC) program. The current certification management system required manual application and registration processes, where candidates had to contact ABEM staff to manually perform administrative tasks. ABEM decided a web‑based system would enhance and accommodate streamlined business practices related to the EMCC program, while maintaining a common application architecture and central database of information.
Solution
LatitudeLearning launched EMCC Online. EMCC Online helped streamline the following certification processes:
- Candidate/Diplomat information management, including organization and maintenance of data in paper and electronic form and response to requests for information
- Candidate/Diplomat activities related to the application and registration of residents and candidates for in-training, certification, recertification and sub-specialty exams
LatitudeLearning provides ABEM with core LMS functionality to manage examinations and certification. Candidates now have the ability to run reports, view individual certification status, and register for examinations. It also allows ABEM administrators to manage examination facilities, resources, and schedules. LatitudeLearning features that meet the certification needs of ABEM and its geographically dispersed clients included:
- Flexible certification configuration that can be easily adapted to changing business rules and constraints of the EMCC processes
- Exam date, session, and location are automatically scheduled for candidates according to their geographic location, wait list status, recertification status, and other EMCC business rules
- Certification paths enable ABEM staff, candidates, and diplomats to view progress toward certification
The LatitudeLearning implementation of EMCC Online provides hundreds of users with immediate web-based access to their certification data. Candidates now have the ability to begin the certification process anywhere, at anytime.
Results
ABEM audiences graciously accepted EMCC Online, which delivered the following benefits:
- Candidate access to the system's streamlined processes decreased the number of administration requests from candidates
- Reduced administrative effort and cost to develop and accommodate EMCC best practices
- Candidates can quickly assess their certification progress
- LatitudeLearning flexibility and system scalability allows ABEM to more efficiently manage a large number of geographically dispersed candidates
CASE STUDY PDF
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