At a recent meeting, a prospective client asked us, “What differentiates LatitudeLearning from its competitors?”
Our answer was not one but four key differences. These four differences create specific advantages for your organization as well, particularly if you need guidance on building, implementing, and managing complex training programs.
Let’s take a look at the four differentiators that LatitudeLearning clients benefit from.
#1: LatitudeLearning’s Approach and Size
Clients come to us at different points in building a training program. One can start from the very beginning. Another can be halfway along the journey to the end goal. Another still may have no idea where to even begin in developing their training program or understanding where an LMS fits and how it can improve training outcomes.
Regardless of where you are on the LMS timeline, given the complexity of these paths and how different they can be, you will need to find partners with the depth of experience to ensure your business is equipped to solve the big problems of an enormous training program.
LatitudeLearning is a smaller organization dedicated to training the extended enterprise and the complexity that accompanies it, and our personal approach is impossible to ignore. Once we assess and understand your unique challenges, we quickly identify the ideal members of our team that you can call today to help you move along the maturity curve.
#2: Versatility of LatitudeLearning’s Platform Itself
Our LMS platform is uniquely designed to address various challenges influenced by:
- Organizational structure
- Certification and compliance requirements
- Curriculum
- Alignment
- Desired date for program rollout
- Delivery of training to the network
We use a skills-based approach to move learners from one milestone towards highest level of mastery, based on your unique training program and needs. It’s a concept that HR-based LMS providers don’t get, partly because many of them don’t deal directly with extended enterprise-based training programs.
LatitudeLearning’s LMS platform is designed to evolve with the changing times in a dynamic manner. This includes dynamic certification capabilities that ensure your training will adapt and evolve.
Frankly, what is considered certified will change 12 months from now. Why is that? Inevitably, there will be a new product, new technology and new areas of compliance to adhere to.
#3: LatitudeLearning Is Designed to Meet Enterprise-Level Challenges
When we consider how fluid the changes can be for several industries, a static model may not come close to adjusting for these circumstances. But LatitudeLearning may be the most well-equipped to deliver enterprise-based solutions.
Once we speak with current customers about deciding on a training program solution, LatitudeLearning draws from a vast training library filled with content for all types of training program styles, including:
Goal-Based Training
The most standard training program involves creating a playbook for specific, vital skills your organization needs and planning for how students of the program will hit certain milestones at a number of different levels on the way to the larger goal.
Performance-Based Training
A program of greater complexity calls for us to define various skills and curriculums that your organization requires, then tie performance-based metrics gathered from the network back to that training. Our team strives to uncover information on your efficiency and service, including quality scores:
- For delivering training
- For delivering product service
- From your customers, sales unit volumes and more.
Incentivized Training
Incentivized training is useful for helping students come up the maturity curve in exchange for a reward for taking the training. It doesn’t have to follow a linear path like some other types of training.
Engagement-Based Training
This type of training follows a specific pace and structure based on a defined business need. That business need could pertain to changing a culture, changing a customer experience, or another outcome relative to an area of concern with your organization.
Scorecard-Driven Training
At the heart of scorecard-driven training, you measure your organization’s level of success based on a scorecard that’s often visible to many members within a network. The scorecard communicates precisely what outcomes are most important that your company measures, how members are scoring against themselves, how members are scoring against their peer network, and how they’re scoring overall.
With the scorecard-driven approach, training is uniquely baked into your operations. For example, in the area of onboarding in which external players want to come into the environment, you may measure how quickly they can be brought up to speed through training. Or what they need to accomplish to be efficient members.
#4: Our Team Can Identify the Metrics That Drive Performance
It can be easy for an organization to roll out a training program and even agree on what to measure, but there may be other factors that people within can’t readily see.
For example, let’s say that, based on a scorecard approach, you’ve identified the best dealer in a network. So, you go through the effort of grading this scorecard using parameters you think are very important. Yet, when all the information is completely obtained, the dealer that you believed was the best dealer isn’t. How is that?
Chances are, you identified them as the leader due to their very high sales volume. But the same dealership you think is the leader is doing low volume in parts and low volume in repair. Why is that? While they may be excellent at selling, they're poor at delivering service.
LatitudeLearning’s team has the wisdom of experience in dealing with large training programs to ensure that the right measurables are revealed and not hidden if we use a scorecard and apply it to an entire network. When we do that, the insights will reveal themselves too.
There’s no reason to take a chance on an LMS firm that lacks experience with large training programs. You could risk them using your training program as part of their education on the fly.
When built with the proper framework, company goals, and measurables of success in mind, training programs are seen as value-added partners to their network instead of cost centers only delivering training.
As you chart your course from a training program perspective, where are you currently on your maturity curve? If you’re seeking to move further upward from where you are, now may be the right time to connect with LatitudeLearning. We can bring much-needed clarity and direction to your LMS strategy, so you can feel more aligned and optimistic about where your training program is headed.
By the way, if you’d like to discover where else LMS is headed from here, be sure to subscribe to our blog.
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