The User Import feature allows portal administrators to add up to 1,000 new users per upload to their LMS. Instead of using the “Add User” tool to manually create each new account, administrators can create users in ad hoc batches by simply uploading a file in Comma Separated Value (CSV) format.

The Portal Administrator role represents the highest level of user access rights that can be assigned in the Latitude Learning LMS. It is part of the default set of roles provided with the system and is reserved for only those user accounts authorized to manage foundational setup and hosted content. Portal Administrators create and manage key records, including organization structure, courses and the accounts of all other users in their portal.  

LMS users can reset their password from the Forgot your Password page. They can also change their password at any time from the home page, under the My Detail tab.

Positions are created, managed and assigned by Portal Administrators for the purpose of grouping individuals (typically by function) in your LMS. Learn how to develop your position-to-position reporting hierarchy here. 

Manage User Account and Profile Records - Modify, Deactivate, Reactivate
User Management features allow Portal Administrators to add, modify, deactivate and reactivate user accounts within their LMS. This article introduces administrators to creating multiple Profiles for a single user, flagging profiles as Primary or Default, navigating between Profiles, and more. 

If you have difficulty getting courses to open or load when you click Launch, it may be an issue of browser compatibility and/or Java configuration. This article will help you troubleshoot and resolve common course launch issues.

Did you miss the Free LMS Training Webinar you signed up for?  Do you want to review something that was discussed?  Did you have trouble getting into the session?  Never fear – we record these sessions and you can play them at your convenience directly from your LMS portal for 90 days.

Our partner in Virtual Classroom Offering provides attendance information back to our LMS for each user attending each session.  Overnight, this information is passed to our LMS and your offering attendance will be updated automatically based on the settings for your course (you set percentage of time user must be connected for a PASS status to be generated).   But occasionally, you may have need to check the actual report and time recorded for each user.

Are you looking for a quick and easy way to view the Certification Goals for your employees?  Look no further than our newly released Certification Goals Dashboard now available to LMS customers that have the Certification and Curriculum Add-on. This new dashboard allows administrators and managers to view the Certification Goal status at the Business Unit, Division and Location levels of the organization based on their organization and user scoping. You can even drill-down to view summary level achievement data, and then even further down to see the underlying details.

How do I use the Guest URL feature in a Virtual Classroom Offering (VCO)?

When you create a Virtual Classroom Offering, you have the option of publishing a Guest URL.  This can be used to invite attendees who are not users within your LMS.  It can also be used for registered students who may not have administrator access to their PC to ensure their system requirements (specifically, update their Java client).  Either way, users can attend and fully participate in your VCO using this guest URL. 

Your LMS Portal has its own CSS stylesheet that sets defaults for styling, but you can override these in your portal stylesheet if you wish to, changing layouts, colors (as well as other elements)...